A four page customer satisfaction survey is available online for Gridley residents to rate the City of Gridley on their performance.

A four page customer satisfaction survey is available online for Gridley residents to rate the City of Gridley on their performance.


Residents are asked what department they would like to address, what services were provided and the employees name that assisted.


Items to be rated included: professionalism, keeping informed of progress, meeting indicated timelines, knowledge of process, attitude, responsiveness to inquiry, timeliness of service and communicating clearly and effectively.


Respondents are encouraged to provide any suggestions they have regarding how to improve services provided by the City.


The survey can be found at   www.gridley.ca.us.


While visiting the website, residents can also register for the one-step, city to resident notification service to receive important time-sensitive messages.